Common Errors with Magento & Their Solution

By | May 10, 2017

Since its invention back in 2008, Magento has impressed online merchants globally with its decent features and functionalities. E-store owners use this platform to promote their business and products over the World Wide Web and increase their sales.

In spite of the fact that Magento has lots of pre-loaded features and functions that make it a complete E-commerce platform, several users whined many flaws/issues that have affected the overall performance of Magento based E-commerce websites.Magento Errors

Are you shocked? If yes, then just be normal. Like many other similar platforms (such as shopify, Bigcommerce, WooCommerce, Drupal, Joomla, etc.), Magento too, is not perfect and has loopholes. Some of the most common Magento problems and their handy remedies are highlighted here below:

1. Denied Access to the module administration page:

Many times, when you install a module on your Magento based E-store and click on the system menu to access the module’s administration page, your access is denied instantly. One can sort out this problem easily by deleting log off and caching data.

Once you have erased the unnecessary data, sign out from the Magento backend and sign-in again. After this, Magento will redefine file permissions and you will be allowed to access the module you have added.

If the above- mentioned technique doesn’t work, then you should reset the admin privileges by going to the Magento admin area > System > Permissions > Roles > Administrators. Now, click on the Role Resources option, set it to All and click on the “Save Role” button to reset the permissions.

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2. Web server flaws:

When you visit your Magento store, many times you come across a message like “Internal Server Error” or “Error 500”. It is caused by the server you are using to host your site. When you host on your site on a shared server, you face issues like this quite often.

In order to solve this problem, you need to contact your hosting company and get the bandwidth increased for your site. You can think of using a dedicated host for your site to eliminate such issues completely.

3. Backend changes are not visible on Frontend:

Many times, Magento users find that the changes made in the backend (such as changing the site’s theme, styles, files, etc,) are not being displayed on the front page of the site. It happens due to indexes and caches, which are generated regularly.

You need to clean caches and indexes at regular intervals to help your site display the recently updated results on the frontend.

4. Errors in checkout:

It is one of the most important factors for E-retailers, which enables them to keep buyers focused on their E-commerce sites and encourage them to buy. If your website doesn’t offer customers a user-friendly checkout process, then you start to lose business little by little. Many customers report that they get returned to the home page of the site without completing the shopping cart.

Inappropriate server capacity, poorly written payment methods and shipment modules are the main reasons of this hassle. Just make sure you check the sever log report frequently to avoid this issue.

5. Displaying White Screen:

Magento based sites often present white page in place of delivering a head information. It is one of the most common issues faced by Magento users. It happens on account of encrypted module or file compilation.

To sort out this issue, you can edit index.php as shown here below:

If you don’t find it then, you can try the following solutions:

A. Disable compiler to solve cache:

To clear cache, Go to System -> Tools -> Compilation and disable the compiler to delete the cache. It will solve the problem in most of the cases.

B. Increase PHP memory Limit:

To boost PHP memory limit, access php.ini, use .htaccess in the root or edit index.php and add the line as shown here:

C. Change Theme Designs:

If you have installed a new theme a short time ago, switch interface of a theme that you have used previously. Delete Magento cache after each operation and in this way. Magento will automatically switch to a default theme if there is unavailability of a custom theme.

All these will help you resolve the white screen problem of Magento sites.

6. 404 Page When You Rewrite URLs:

Search engines and customers, both need easy and simple URL structure to understand the content of web pages quickly and easily. Therefore, Webmasters have to rewrite Magento’s URL frequently to prevent undesired “inline linking” to the URLs and make them more friendly to both users and search engines. However, when they do this, sometimes a rewritten URL often displays a 404 error.

To sort out this issue, you need to ensure the availability of rewrite module on your site and .htaccess file is the site root. If you still face the problem, then disable the feature of rewriting URLs.


No web application is perfect. Everyone has its unique features and flaws. There are some of the main issues web developers face when they handle Magento development projects. If you read out these issues correctly (with solutions), managing Magento stores will not longer be a challenging task for you.

Author Bio:

Emily is an experienced CMS Developer and HTML website to Magento conversion expert. She is currently working at HireMagentoGeeks and handling all major web development projects. You can follow her on Twitter.

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